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1.Product manufacture and inspection are with quality records and inspected data.
2.We guarantee products provided qualified in consistent with national and international industry standards, ensure that all equipment are strictly in accordance with the contract tenders, ensure that all the devices out of the box 100% qualified, acceptance criteria for test for 48hours in a row without a glitch.
1. Materials from premium brands home and broad make products highly advanced and reliable.
2. Under the same conditions of competition, we offer favorable price without any technical change and quality elimination.
1. Delivery time: customized with customers;
2. Upon delivery of products, we provide the following file:
1) Operation manual;
2) Warranty cards;
4) Consumable inventories.
After Service Commitment
We provide following warranty policy:
1. One Year Warranty Policy: within one year after acceptance in addition to damage beyond human control, we take responsibility for the free replacement and maintenance.
2. Five Year Warranty Policy: within one year after five years from the acceptance, in addition to damage beyond human control, we offer free repair, spare parts need to be replaced are charged at cost.
3. Lifetime Maintenance: If equipment is beyond warranty time, we take responsibility for the continued use of its equipment, and charge a reasonable fee for maintenance and spare parts.
We make regular maintenance door to door. After maintenance any problem will be promptly recorded in detail to archive management, for the future to maintain provide detailed information.
We provide users with a free, detailed technical support, for the convenience of the user's management, we will provide users with complete equipment management plan, to ensure that users get the value-added services in time. Dispatch personnel are familiar with products, comprehensive technology, with a separate installation, use,maintenance. Technical staff can completely remove your worries, which makes the product work maximum value.
Technical support has the following form:
1. Call technical support telephone, toll free: 400-8300-639 , Provide following information: name, phone number, E-mail address, and projects in need of support.
2. If engineers are able to find a solution, will give users a detailed answer at once and if it cannot be, engineers would be contact you as soon as possible by telephone or E-mail, giving users the most attentive service.
3. Customers can make technical requirements via E-mail.
Technical support email: email@example.com
Please indicate in the subject line of the E-MAIL "technical support"
After sales service
1. Free Service
Technical Advisory Services
Customer can ask difficult questions and technical problems through company's phone, email, online message boards, and other forms.
2. Paid service
Unconventional operation and maintenance services:
We will provide in addition to routine operation and maintenance services of other paid services.
Contact Person: Sunny